SefNetix UK Ltd, is herein referred to as SefNetix. Your statutory rights regarding faulty or misrepresented goods are not affected. Our Privacy Policy is available on application, or at


In the event of the purchaser’s order containing special conditions, that order will only be accepted by SefNetix on the understanding that those conditions are not at variance with our own, or if there is any variance, that such conditions have been waived by the purchaser..


Prices quoted are ‘Net Trade’ and are exclusive of Value Added Tax. VAT will be charged at the applicable rate at the date of despatch. Prices/charges will be those ruling at the date of despatch and, whilst every endeavour has been made to ensure the accuracy of prices quoted, no responsibility is accepted for any error or omissions. This includes information contained in any of the Company’s documentation or on any SefNetix website.


Risk in the Goods shall pass to the purchaser when the goods are delivered to, or collected by the purchaser or his agent. Property and title to the goods shall not pass to the purchaser until all sums, including interest or legal costs due or owing to SefNetix or to its agents, howsoever arising, have been received by SefNetix UK Ltd’s bank and credited to SefNetix’s account. SefNetix reserves the right of passive retention, stoppage in transit, and the right of resale, of any goods when any said sums are due or owing.


Strictly net 30-day Account unless otherwise agreed. SefNetix reserves the right to claim/charge interest at 5% above HSBC Bank Plc’s base rate, on any said sums which are not received by SefNetix or SefNetix’s bank by the due date. Non delivery or any delivery discrepancy must be reported in writing within seven days from the date of invoice.


Cancellation of a purchaser’s order can only be accepted after prior negotiation and agreement. In the event of any cancellation, the purchaser will be liable for all costs incurred to date.


All goods and information are supplied in good faith and the purchaser shall be responsible for ensuring the goods are appropriate for the purchaser’s applications. SefNetix shall be under no liability in respect of any defects in the goods, which come about due to the acts, omissions, negligence or default of the buyer or its agents. This does not exclude or restrict the liability of SefNetix.


A charge of 25% of invoice value or a minimum charge of £10.00, in respect of packaging and administration, may be levied on goods ‘Not Wanted’ or ‘Incorrectly Ordered’, or due to duplication resulting from a ‘Confirmation Order’ not endorsed to that effect. All goods returned under this category must be received in their original supplied condition and returned to SefNetix within 30 days of the original invoice date. The purchaser will bear all costs of returning any goods. No goods that have been customised and manufactured to the purchaser’s special requirements, can be returned for credit unless previously agreed with SefNetix. This does not affect your statutory rights.


To open a credit account, please contact SefNetix and, subject to a satisfactory credit check, a 30-day account will be opened. Any credit limit granted to the purchaser shall at all times be at the discretion of SefNetix and may be reduced, suspended or withdrawn at any time without prior notice.


All contracts and transactions are subject to force majeure. SefNetix shall not be liable for any failure arising from circumstances beyond its control. For example, among others; Act of God, war, riot, explosion, fire, flood, strikes, supplier delays or Government action.


All transactions and disputes will be governed in accordance with the law of England.


SefNetix guarantee all products against serious defect for a period of one year from delivery. The company will either replace the product, repair the product or credit the full price of the goods. This is the extent of the guarantee. Such warranties do not apply to probes, where a six-month period is offered. The product warranty / guarantee does not cover damage caused by fair wear and tear, abnormal storage conditions, incorrect use, accidental misuse, abuse, neglect, misapplication or modification, or use with non-SefNetix hardware/software. The user should make themselves aware of the proper use of measurement equipment, including maintenance, calibration, and comparison with other instruments. In line with our policy of continuous development, we reserve the right to amend our product specification without prior notice. Any claims under warranty, or complaints as to products or services, should be addressed to SefNetix UK Ltd.